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Lauren Roberts' and the Apartment Pros' team have been a great asset to The Enclave. Their clients/customers come to us excited, full of advanced information about the property, and set our community up for success with a new renter. The quality of their furnishing packages are top notch too. We enjoy working with them and look forward to continued business relationship.
Enclave Apartments
Lauren Roberts was not only accommodating, but she was also very kind in regard to my needs and expectations for my apartment search. Lauren was always so quick to respond to emails, which was my chosen form of communication. She made the entire process a breeze! I will be recommending Lauren and her team to anyone seeking an apartment in Richmond, VA! Thank you for all of your hard work, Lauren!
KellyRose Fluty
Everyone at Apartment Pros has been so friendly and accommodating and I couldn't ask for more! Being a travel nurse I move around a lot, and this by far has been the easiest move I have ever had. The furniture and housewares make me feel right at home. To have everything I need in apartment without having to lift a finger has been a wonderful experience. I just wish you guys could be nationwide!!!
JaLissa
Apartment Pros has been absolutely fantastic to work with. When we get a lead it's pretty much a guaranteed lease. Thank you for making our lives easier!
Deco at CNB Apartments
Having a partner like Apartment Pros has been a huge benefit to our communities’ success. They make the process seamless for our team by marketing our community, finding great people to reside and working together with the manager to make sure the new resident’s apartment and paperwork is ready on time. We appreciate Lauren and her team greatly and look forward to many more years of a great partnership.
Drucker & Falk
We chose the Executive package, with both furniture and housewares. We have been very pleased with the quality (in fact, the fellow who came to set up our cable asked where we had gotten such nice furniture!). The best part was that Apartment Pros set everything up in advance of our move so that when we arrived, all we had to do was open the apartment door - all was in place and looking like a nice hotel suite!
Linda Eisenmann
Apartment Pros were extremely helpful with getting furniture for my corporate apartment. They made everything easy with invoicing. Will definitely use them in the future.
Matt F.
I went by the apartment yesterday and was thoroughly impressed with everything. I also wanted to say your company made the process very easy. I was asked to look at other companies for due diligence and it was not nearly as easy. I think having everything set up in packages and listed out the way your company does it is great for someone like me who didn’t have time to pick and choose every little detail (and worry about missing something).
Emily
Very fast response to questions.Friendly and professional. Very good knowledge of the market. Vicki knew the right questions to ask and offered great advice. I would highly recommend them.
Vic
I recently had the pleasure of working with Vicki to find a new apartment. Her professionalism and dedication to my search was above and beyond what I anticipated. I highly recommend to anyone trying to find a new home, or relocate to the area, to use Apartment Pros. They take away the extra stress and burden of trying to move, so you can stay focused on what's important in your life.
Lauren
Vicki and everyone at Apt Pros were great. I'm new to Richmond and tried to find a place on my own. After a couple days I was frustrated after looking at inadequate places. Vicki called me and after hearing my frustration (and short time to look!) found a place for me the same day. Well done Vicki! I'm glad to refer anyone your way!
David
Vicki at Apartment pros was very helpful in us finding the apartment complex that would match our needs. When so many things were going on during the move, it helped us a lot by leaving the research part of finding the right apartment as well as making contact with the property and getting all the info, to her. I would highly recommend using apartment pros to anyone who is moving to an area where they provide service.
Anuj
I recently used Apartment Pros for my apartment search and was very pleased with their professionalism, friendliness and the quick turn around they gave me in finding the right apartment for me. I definitely plan to recommend them to friends searching for a new home.
Joyce
My son is doing a 3 month internship in Richmond this summer and unfortunately it was up to us to find housing. It was extremely stressful finding a place that was affordable and offered only a 3 month lease until we found Susan at Apartmentpros.com online. They are amazing. She got back to me right away, sent 6 different places to choose from and was extremely helpful every step of the way. They even help with the furniture. If you are looking for an apartment in the area whether it be short or long term, call Susan at Apartment Pros. They are truly a professional and helpful company. Thanks Susan!!!
Jodi
I was relocating back to Richmond after being away, and worked with Susan to find immediately available apartments which fit my budget and had the lease terms I desired. Susan was helpful, friendly, and prompt. She did all of the leg work and I found an apartment within one week. I would recommend Apartment Pros to anyone looking for an apartment in Richmond.
Allison
I am relocating to Richmond at the end of this month and I had the pleasure of working with Susan earlier this week. She was extremely knowledgeable and understood very quickly exactly what I wanted, which saved me a ton of time and effort. But the most impressive thing about Susan was the interested she took in my girlfriends job search - she's a teacher. In my mind that's more than she's paid for, and I appreciate it. I would definitely recommend Susan to anyone relocating with Capital One or seeking a place in the west suburbs in general.
Faizal
I just recommended your group to a new hire at our company. My husband and I worked with D'Neill back in 2007 and were extremely happy with the service we received from her. We used a similar service when we lived in Chicago, and in our opinion, there is no better way to go when looking for an apartment in a new city. Thanks!
Trisha
D'Neill is great at what she does. She was knowledgeable about the various properties and was able to give me great insight that enabled me to make the best decision.
Jessica Ansong
We can't thank D'Neill enough! On short notice, she took us to see many apartments in the areas we had requested. She was so personable and informative. My son found the perfect apartment and his transition to Richmond will be a lot easier because of D'Neill and Apartment Pros!!
Caren
Hi D'Neill, I meant to write long time ago but was overwhelmed by my move from Iowa to Virginia. I am now almost settled, I have the keys to my apartments and I am only waiting for my car and furniture to arrive. I would like to show my appreciation for the efforts, care, and time you put through in making my move to Richmond easy and less stressful. I am very satisfied of your services. Again, thank you very much.